DISTANCE SALES AGREEMENT

PLEASE, in accordance with the relevant law, please print out the following contract text in 12-point font and bold type and read it. In addition, any buyer who shops on our website is deemed to have read and accepted all the terms of our sales contract set forth below without the need for further notification.

ARTICLE 1: PARTIES TO THE AGREEMENT

SELLER:VİBRANT TEKSTİL SANAYİ ve DIŞ TİCARET LİMİTED ŞİRKETİ

ADDRESS:CUMHURIYET MAH. BEREKET SK. NO: 33-35A INDOOR NO: 17 SULTANGAZI/ISTANBUL

TEL: +905366973686
EMAIL: info@vibrant.com.tr

BUYER: Customer (The Buyer is the person who shops on the website www.vibrant.com.tr. The address and contact details provided by the buyer in the invoice and communication information are considered as the basis.)

By accepting this agreement, the Buyer acknowledges that upon confirming the order subject to the contract, they will be obliged to pay the price of the order, as well as any additional fees such as shipping, taxes, etc., if specified, and that they have been informed about this.

ARTICLE 2: SUBJECT OF THE AGREEMENT

The subject of this agreement is to define the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts regarding the sale and delivery of the goods/services specified in the contract, which have the features mentioned in the contract and whose sale price is indicated, ordered by the Buyer electronically through the website www.vibrant.com.tr of the Seller.

The Buyer acknowledges and declares that they are informed about all preliminary information regarding the essential characteristics of the goods/services subject to sale, the sales price, the payment method, delivery conditions, etc., and the right of withdrawal, and that they have confirmed these preliminary details electronically and ordered the goods/services thereafter in accordance with this contract. Moreover, products whose packaging, seal, or other protective elements have been opened after delivery cannot be returned for health and hygiene reasons, and the right of withdrawal cannot be exercised. Opening the packaging of the product is an exception to the right of withdrawal.

The prices listed and advertised on the site are the sale prices. The advertised prices are valid until they are updated or changed. If a product is advertised for a limited time, the announced price is valid until the end of the specified period.

The Buyer acknowledges and agrees that the data they enter into the system either during membership registration or during the shopping process belongs to them or that they have the permission to use and share this data. They also agree that they will not enter any data they do not own or do not have the right to use into the system, otherwise, they will bear all responsibility. The preliminary information provided on the payment page and the invoice are integral parts of this agreement. Upon the realization of the order, the Buyer is deemed to have accepted all the terms of this agreement. The prices listed and advertised on the site are the sales prices. The advertised prices and promises are valid until they are updated or changed. The advertised prices for a limited time are valid until the specified period expires.

ARTICLE 3: DATE OF THE AGREEMENT, DELIVERY OF GOODS/SERVICES, PLACE OF PERFORMANCE, AND METHOD OF DELIVERY

This agreement is drawn up on the date the Buyer places the order. The goods/services will be delivered to the address specified by the Buyer at the time of order. The Buyer must inspect the package they think may have been damaged during shipment in front of the representative of the delivery company. If there is any damage to the product, a damage report should be drawn up, and the product should not be accepted. If no damage report is drawn up, the Buyer is deemed to have accepted that the delivery company has performed its duties correctly once the product is received.

ARTICLE 4: GENERAL PROVISIONS

4.1. The Buyer accepts that they have read and understood the preliminary information on the essential characteristics, sale price, payment method, and delivery details of the product shown on the website, and have electronically confirmed the sale.

4.2. The Product, together with its invoice, will be delivered to the address specified by the Buyer on the website, packaged and intact, within a maximum of 30 days.

4.3. If the Product is to be delivered to a third party or institution other than the Buyer, the Seller cannot be held responsible if the third party or institution does not accept the delivery.

4.4. The Buyer is responsible for inspecting the Product at the time of receipt and, if there is any damage caused during transportation, not accepting the Product and ensuring that a report is drawn up by the representative of the delivery company. Otherwise, the Seller will not accept any responsibility.

4.5. The Agreement, which the Buyer approves while shopping on the website, is valid and sufficient under all circumstances.

4.6. Unless otherwise stated in writing by the Seller, the Buyer must pay the full price of the Product before receiving it. If the Product price is not paid before delivery, the Seller may unilaterally cancel the agreement and not deliver the Product.

4.7. If, after delivery of the Product, for any reason, the bank or financial institution to which the credit card belongs does not pay the Product price to the Seller, the Buyer must return the Product to the Seller within 3 days at their own expense. All contractual and legal rights of the Seller, including pursuing the claim for the Product price, remain reserved. For the avoidance of doubt, payment facilities such as installments offered by banks or financial institutions, such as credit cards or installment cards, are deemed to be provided by the mentioned institutions, and such payments are considered to be cash sales between the parties to this agreement. In cases where the Seller is legally considered to have conducted an installment sale, the Seller's legal rights, including the right to terminate the contract and demand the remaining debt with interest if any installment is not paid, are reserved. In cases of default by the Buyer, a monthly default interest rate of 5% will be applied.

4.8. In extraordinary circumstances (such as adverse weather conditions, earthquakes, floods, fires, etc.) where the Product cannot be delivered within the normal sale terms and the delay exceeds 10 days, the Seller will inform the Buyer. In this case, the Buyer may cancel the order, order a similar product, or wait until the extraordinary circumstances end. If the order is canceled, the Product price will be refunded to the Buyer within 10 days. Refunds for payments made by credit card will also be made to the Buyer's credit card or bank account.

4.9. The Buyer may report any claims or complaints regarding the Product and sale through the Seller's communication channels listed at the beginning of the Agreement.

4.10. For the delivery of the product, the price of the product must be paid by the payment method selected by the Buyer. If, for any reason, the payment is not made or canceled in the bank records, the Seller is deemed to be relieved of its obligation to deliver the Product.

4.11. The Seller has the right to contact the Buyer through letters, emails, SMS, phone calls, and other means for notification, communication, and other purposes using the addresses, email addresses, fixed and mobile phone numbers, and other contact information provided by the Buyer during registration or subsequently updated by the Buyer. By accepting this agreement, the Buyer accepts and declares that the Seller may carry out such communication activities. The Buyer's rights as set forth in the Privacy Policy and Information Notice on the website are reserved.

4.12. The Buyer agrees to comply with the relevant legal provisions while using the Seller’s website and not to violate any of these provisions. Otherwise, all legal and criminal liabilities will be solely borne by the Buyer.

ARTICLE 5: RIGHT OF WITHDRAWAL

You can return your order, without opening the Seller's product packaging, within 14 days with the approval of customer service. After your order reaches our return warehouse, it will be inspected, and upon confirmation that the packaging is unopened, your refund will be processed to your bank.

Please open and inspect the packages that you believe may have been damaged during shipment in front of the delivery company representative before receiving them. If the product is damaged, ensure that a damage report is prepared by the delivery company, and do not accept the product. If you do not prepare a damage report, please note that you will be deemed to have accepted that the delivery company has fulfilled its duties once the product is received.

If any deterioration, damage, tearing, usage, or similar issues are detected with the product, and it is not returned in the condition it was delivered to the Buyer, the product will not be accepted for return, and the price will not be refunded.

If you return the product, your return process will be completed within seven (7) business days from the time the product reaches the company.

Once the return is approved, refunds for credit card payments will be processed within 5 business days. Your bank may not reflect the refund on your account in the same billing period. In this case, you need to contact your bank’s credit card service.

ARTICLE 6: PROTECTION OF PERSONAL DATA AND PRIVACY

The information provided by the Buyer within the scope of this Agreement and the information provided to the Seller for payment purposes will not be shared with third parties except for the cargo company with which the Seller has contracted. If the Seller is legally required to disclose such information due to administrative or legal obligations, the Buyer cannot hold the Seller responsible. The Seller declares that it will process the personal data belonging to the Buyer in accordance with the primary and secondary obligations arising from Law No. 6698, and will take necessary technical and administrative measures to prevent the unlawful processing, access, and disclosure of the Buyer's personal data.

ARTICLE 7: AUTHORIZED COURTS

In the disputes arising from the implementation of this Agreement, the Buyer may apply to the Consumer Arbitration Committees or the Consumer Courts in the place where they purchased the Product or where their residence is located, within the monetary limits set by the law.

This Agreement is executed electronically, read and accepted by both parties.